Eliminate the bottlenecks caused by using named resources in the approval process. By using role-based routing, you can ensure that your process moves forward as quickly as possible without sacrificing accountability.
Role based routing is one of the important aspects for making your workflows dynamic in nature.
When designing your workflows, you create steps and assign roles to those steps. You also define what happens to the status of your article. Whether it goes into pending after a successful review OR it goes back to draft after someone rejects the review. Once you clearly define your process, the rest works like magic.
The Workflow Engine, takes care of showing the list of possible assignees (actual users) for the roles you have selected in your workflow step. It also takes care of moving the article into the correct status as defined in your workflow step.
If you add a headcount to your existing group of editors/users, OR if someone leaves the organization, you do not have to change your workflow.
The Workflow Engine will take care of showing the new users in the list of available assignee.
Got too many users? OR Need the assignee list to be short and directed to certain groups/departments? Checkout our Teams Add-on and see if that helps.